Focusing on customer satisfaction – Pinnacle Plotting delivers quality blueprints, wide format printers and plotters, supplies, and service to design professionals, print shops and contractors all over the Kansas City region since 1988.

Our staff averages more than 25 years of industry experience. We know how to fix the error code on your Canon or Hewlett Packard DesignJet plotter or the CAD file issue that nobody else can figure out. We are factory-trained and experienced on wide format printers and scanners from Canon, Ricoh, HP, ROWE, Contex, Colortrac and others. We focus our combined industry experience in creating solutions for our clients instead of just “making the sale.”

We guarantee you will be happy with your plotter, repair or prints. When you are satisfied, tell your friends!

If you are not happy, tell us — we want to make it right. Contact us today to learn more!

Why buy from Pinnacle?

Pinnacle Plotting is an authorized Premier Partner and Service Authorized for Canon, HP, Epson, Ricoh, Contex/Colortrac and ROWE. Pinnacle offers service beyond what most faceless internet box-movers provide. Most of our business is done by reputation and referrals.

11 Ways Pinnacle Outperforms the Rest

1. We set-up your printer before delivery. This is normally done at no charge within 150 miles of Kansas City, and even includes basic networking assistance.

2. Installation includes training on the printers, ICC profiles, print drivers, and software at no charge. We also help those who did not purchase a printer from us for a modest charge.

3. Pinnacle is a small business. Your calls and emails are usually answered by an owner or family member, and we answer evenings and weekends when you need help.

4. We refund any new unexpired supplies that you purchased from us with no hassle or restock charges.

5. You get honest, thorough answers to your questions. Online sellers don’t have a clue about operational, technical, and applications for these products.

6. We stock a large supply of supplies right here in Kansas City and provide fast delivery, others are just a couple of days away. We often come in on nights and weekends to meet a customer who needs supplies or help.

 

7. We have no arbitrary shipping “cut-off times.” If you order supplies any time of the business day, we will do our best to get them shipped that day by whatever method you requested.

8. We are conscientious and have common sense shipping practices so your shipment is not damaged when you receive it. This includes double boxing when it makes sense. Neither of us wants to deal with damaged shipments. And we pass on our discounted shipping rates.

9. You get a dedicated champion who will fight for fair handling of warranty and service issues. We have great relationships with our distributors and manufacturers which only helps our customers.

10. We provide discreet back-up printing for jobs that are too big, complicated, or whatever reason you might want to outsource.

11. We are experienced and trustworthy. Our people have been involved in hundreds of large-format printer installations from contractors and print shops to huge multi- national engineering corporations: many consider us the service and installation leader in the region. We take the time to understand your needs and tailor a solution. Our competitors have been some of our largest customers, trusting us to service equipment at their customers without fear of us compromising their relationship.